Coastal Dermatology Associates
Multi-location dermatology practice serving the Pacific Northwest with a focus on medical and cosmetic dermatology services.
Coastal Dermatology was operating with a website built in 2009 that wasn't mobile-responsive and had no online appointment booking. Patients were calling during business hours only, leading to missed ...
We built a HIPAA-compliant website with integrated patient portal connectivity, real-time appointment scheduling across all 5 locations, and a comprehensive procedure library with before/after galleri...
- 385% increase in online appointment requests within 90 days
- Average call volume reduced by 45%, freeing staff for patient care
- Cosmetic consultation requests increased 520%
- Page load time reduced from 8.2s to 1.4s
"The team understood exactly what a medical practice needs. Our new website has transformed how we acquire patients—cosmetic consultations are up over 500%, and our staff spends less time on the phone...."